What are you looking for ???

Need to improve productivity in your business?

Want to reduce operating costs?

Short of the right staff and just can’t seem to find them?

Thought about offshoring but don’t know where to start?

Need to update your plans for the future?

Want to do some digital marketing to get more customers?

Want to manage all your information more cost effectively, efficiently and securely?

Who we are



EfficienTrend is a team of skilled and highly experienced Business and IT Consultants that have come together to provide efficient, affordable and practical consulting services picking up on the latest trends.

Each of us has successfully worked with many Australian and international companies and organisations.

EfficienTrend uses a mix of Australian and international resource as best suited to our clients and their needs. This gives you access to a wide range of skills and experience and keeps costs down.

We have a structured and uncomplicated (less meaningless jargon, motherhood statements, mountains of power points, reports with only the names changed that still cost a fortune) approach to our work.

We value our clients and want to have lasting value adding relationships. We make ourselves available in and out of normal business hours to help with those unforeseen things that come up.

What we do

We provide our consulting services in 5 key areas.

About Us

How we provide our consulting services

We provide our consulting services based on 4 key project steps that we tailor with our clients to get the best outcomes for them.
  • Discover
  • What is your situation?
    What are your problems and opportunities?
    What are your needs you want addressed?


  • Design
  • Specifying your needs.
    Working out our approach and plan.
    Gaining approval to proceed.


  • Deliver
  • Undertaking the work according to the plan.
    Regular monitoring and reporting.



  • Deploy
  • Go live decision to make sure all is ready.
    Implementing recommendations.


  • These steps are underpinned by easy to understand verbal and written communication and consultation.

About EfficienTech

EfficienTech is our technology partner. It has the same Directors and Associate as EfficienTrend. It provides affordable and flexible technology solutions in the following areas.

FLO ChatGPT AI

EfficienTech implements FLO, a Generative AI-based Search Assistant and Solution Helper Designed for your business. With a ChatGPT-like user interface, FLO can be trained to create a private AI helper.


AI Development, App Development and Project Management Services

EfficienTech creates bespoke AI developments based on Open AI’s Chat-GPT and Anthrax’s Claude 2 based on Client's requirements. It creates bespoke App’s to improve productivity.

AWS Cloud Solutions

EfficienTech reduces hardware reliance and all data can be accessed in real-time, from anywhere.

Support And Maintenance :

EfficienTech provides worry-free support and maintenance of existing IT software and servers to keep it up and running 24/7.


Google Workspace & Microsoft 365 Solutions

EfficienTech Migrates mail systems to Google Workspace or Microsoft 365 for a collaborative environment.

For more information visit www.efficientech.com.au



Get in Touch

The Team

The Directors and Associates
of EfficienTrend are:

  • Richard Hancock

    Director, is a highly experienced Business Consultant with 10+ years of working with a wide range of Australian and international companies, public sector organisations and not-for-profit organisations. He has also worked with PwC, 451 Consulting, Litmus Group (a division of PPB Advisory) and PlusorMinus Consulting.

    Prior to this he has extensive experience as a CEO of large and complex organisations in the public sector at local, state and national level. His breadth and depth of experience enables him to apply strategic, business and operational skills and knowledge to his consulting assignments and in doing so provide practical analysis and realistic implementable recommendations.

    Richard has been on many Boards and Management Committees including 8 years as the Board Chair of a successful and growing NDIS service provider. This combined with his CEO experience enables him to effectively work with Boards and their executives.

  • Muthukumar Prakasam (MK)

    Director, is an IT Consultant with 20+ years’ experience in developing and implementing software systems and IT infrastructure. He has worked with clients in Australia, USA, Japan and India. MK also has IT businesses in Japan and India that assist both EfficienTech and EfficienTrend and their clients with significant knowledge and expertise.

  • Dave Mewett

    Associate, is a highly experienced Technology Executive with 8+ years as Principal of a strategic IT delivery and consulting firm, Deahrem Associates. Previously, he was the Chief Information Officer (CIO) Queensland Transport, Enterprise Business Change Manager Qantas IT, Head of Program Delivery DXC Technology, CIO of Capgemini in Aus/NZ.

About Business Process Offshoring

EfficienTrend has global partners that provide offshoring services to businesses and organisations in the US, Australia, New Zealand, Asia, the Middle East and Europe.
They specialise in helping clients find solutions to their staffing needs using the popular Staff Leasing and Project-Based model, with other tailored solutions available. Staff have experience in relevant Australian laws, standards and regulations across the various disciplines.
Typical staff lease agreements are for 12 months with a 30 day notice period. The agreements contain protection for confidentiality and IP. Your data and IP is kept secure with confidentiality agreements, restricted activities and online access protocols.
EfficienTrend offers Australian based support and know-how to help you throughout the process of engaging and working with the global partners.

The types of staff that are available are listed below.

  • Legal
    • Contract Drafting
    • Contract Review
    • Virtual Legal Assistance
    • Conveyancing
    • Legal Research
  • Accounting and Administration
    • General Accounting
    • Tax Administration and Preparation
    • Payroll Processing
    • Bookkeeping
  • Architecture and Design
    • Architects
    • Designers
    • 3D Modelling and Rendering
    • 3D Product Animation
    • CAD Drawings – Architectural, Mechanical, Electrical
  • Engineering

    • Software/ Network Engineer
    • Technical Support Engineer
    • Structural Engineer
    • Process Design Engineer
    • Design and Development Engineer
    • Plant Design Engineer
    • Mechanical Engineer
    • Chemical Engineer
    • Civil Engineer
    • Aerospace Engineer
    • Automotive Engineer
    • Electrical Engineer
    • Communications Engineer

    You can request more details by filling out the Contact Us form. click here



    Get in Touch

    Check out our Case Studies

    Cloud-Based Workflow Productivity App

    Together with EfficienTech we developed a cloud-based App requiring an internet connection that provides a paperless and highly efficient solution for the inspection and management of dossiers for Electrical Equipment in Hazardous Areas (EEHA) according to Australian standards AS/NZS 60079.14 and AS/NZS 60079.17.

    • System Security & Protection
    • Weekly Backups
    • System Monitoring

    • Upgrades

  • Modifications
  • Online Help Tickets

  • Online User Manual
  • Allzone Management Systems

    EfficienTech worked with Allzone a US based BPO company with its delivery center in India. They were on a hybrid cloud and managing them for 300 employees with multiple branches was becoming an uphill task with multiple fail points at various touch points with different vendors. Their productivity was getting hit because of failure points in one or different services in the IT infrastructure chain

    • File Server Management

    • Corporate Mail Server Management

    • System Security & Protection

    • System Monitoring

    • Database Management

    • Weekly Backups

    • Upgrades

    Examples of our Consulting Services


    We have provided consulting services in a wide range of industries:

    • Electrical Contracting
    • Machinery Suppliers
    • Oil and Gas
    • Horticulture
    • Petrol Retailing
    • Transport and Logistics
    • Real Estate
    • Property Management
    • Medical Billing
    • Disability
    • Education
    • Community, Recreation and Leisure
    • IT
    • HR


    This breadth of experience means that we can quickly come up to speed with the needs and required outcomes of clients in many industries. Our consulting services in these industries include:


      Strategic Planning and Business Planning for a medium size Electrical Contractor.
    • Preparation of business case, 5 year financial model and business plan for a new real estate franchise by an international Real Estate company involving commercial and residential property sales/management in Singapore.
    • Strategic planning, operations reviews and website redevelopment for a multinational Electrical Engineering Contractor.
    • Introduction of Customer Relationship Management (CRM) System a multinational Electrical Engineering Contractor.
    • App development and its commercialisation into a SAAS including business model development, subscription plans, scenario and financial modelling for a medium size Electrical Contractor.
    • File Server Management, Corporate Mail Server Management, System Security & Protection, System Monitoring, Database Management, Weekly Backups and Upgrades for a medium size US based Medical Billing company.
    • AI Asset Management System for devices classification in a single machine for a Japanese Used Machinery Supplier. Used Google AI Vision API to check the basic first level issue with regards to broken components using Image classification and machine learning.
    • Jobseeker website for an Australian Recruitment company incorporating complete turnkey software design, development, testing and deployment to an AWS cloud server infrastructure with servers behind a VPC network. EC2 based Web server, RDS Server, SMS server infrastructure and application development services.
    • International benchmarking (Australia, US, Canada, New Zealand, EU) of heavy vehicle sector productivity and recommendations for improvement in the Australian horticulture sector.
    • Developing and negotiating commercial agreements for fuel discount schemes between a retailer and two Australian Automobile Associations.
    • Negotiations for substantial commercial property leases including fitout scope of works, fitout costings and fitout project management for a medium size NDIS service provider.
    • Preparation, facilitation and post workshop documentation of a strategic planning workshop for a major NDIS provider.
    • Project plans, procurement and contract management design to assist a peak disability organisation to provide strategic and business management support services to disability service providers.



    You can request more details by filling out the Contact Us form. Click Here

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